Computer / Phone / Tablet Technician + Customer Service Guru

Spout Springs, NC Tech

18 Sep 2019

Spout Springs, NC

Tech

Information Technology

Full Time

1

This job listing is for ONE POSITION requiring both technical and customer service skills.

Geek iT is currently looking to add a new technician to our team! How does working for the #1 rated computer, cell phone & tablet repair shop in town sound?

We are looking for:

  • An energetic & driven individual that can provide superb customer service & work well with fellow employees.
  • A person that can “plug-in” wherever they are needed; will be cross trained in various areas to include various tech positions and customer service.
  • A detail oriented person who can follow policies and procedures
  • You must dress professionally and above all else be a responsible, reliable person.
  • You must have reliable transportation and able to pass a background check & drug screening.
  • Someone that can give us a 2-year commitment
  • Willing to work both in-shop & on-site at customer locations.

This position is available immediately, but we will not hire until we feel that we have the right person

REQUIREMENTS

  • Must be able to pass background check & drug screening.
  • At Least 1 Year Experience in Computer or Electronics Repair with Knowledge of Both Software & Hardware issues and resolutions.
  • Cell Phone Repair Experience is not required but a Bonus. Most of these can be done using a guide.
  • Must be able to perform any given repairs successfully, & unsupervised. Device Repairs could include but are not limited to Desktop Computers, Laptop Computers, Cell Phones, Tablets, TVs. 
  • Be able to work flexible hours within 8am – 8pm, Monday – Saturday & 11a – 5p on Sunday.
  • 2 Year Employment Contract
  • Non-Compete & Non-Disclosure
  • Awesome Phone Voice/Presence. People genuinely like talking with you and you with them!
  • Strong Verbal and Written Communication Skills.
  • You Provide Top Notch Customer Service
  • Positive and Cheerful Personality!
  • Highly Motivated, Self-Starter
  • Proactive Problem Solver- You Take Issues Head On and Remedy Them Before They Turn into Problems!
  • Accountable for Your Actions and Your Work
  • Remote Desktop Support Experience is NOT required but a huge plus!
  • Smart Phone, no more than 1.5 years old, preferably iPhone.
  • Computer no more than 5 years old, preferably Apple. [If Working Remotely]

BENEFITS

  • Pay Based on Technical Experience, Work Ethic, & Drive - Everyone will start @ $9 + Commission for Training
  • Chances to Advance to Higher Positions in the Company
  • Vacation Time
  • Company Mobile Device (iPhone/iPad)*
  • Gym Discounts
  • Company Paid Shirts
  • Custom Geek iT YETI Rambler*